Contact us

Email us at [email protected]. We read every message and usually reply within a few working days.

Reporting a result that looks wrong

It helps a lot if you include:

• a screenshot of the result, including the server line under the numbers (for example "M-Lab · Singapore");
• your internet plan speed and connection type (fibre, cable, DSL, mobile);
• whether you tested on Wi-Fi or with a cable, and on which device and browser;
• the share link of the result, if you have one.

Before you write, it's worth checking why results can differ between tests.